SHIPPING

Every online order is packed and sent from our own warehouse in Noosaville, Queensland.

Dispatch

We aim to have your order on its way within 1-3 working days. During busy sale periods it can take a little longer. We don't dispatch on weekends or Queensland public holidays.

Postage rates

Postage is calculated at checkout using Australia Post rates, based on where it's going and how much you've ordered. You'll see the exact cost before you pay - there's nothing added afterwards.

We don't run free shipping at the moment. While we're moving warehouse, the discounts are on the products instead.

Local pickup

Choose pickup at checkout and collect from the Noosaville warehouse - no postage cost at all. We'll let you know as soon as your order is ready.

Where we ship

We post across Australia and New Zealand.

Delivery times

Delivery estimates come from Australia Post and are estimates only. WA, NT and Far North Queensland usually take a few days longer.

Once your parcel leaves our warehouse it's in Australia Post's hands, so we can't guarantee a delivery date, and delays over holiday periods or in extreme weather are out of our control.

Before you confirm your order

Please double-check your delivery address and your sizes. Every field marked with an asterisk is required, including your phone number - Australia Post needs it. If a parcel comes back to us because the address was incomplete, we may need to charge the return postage.

Something not right?

Email info@noosafootwear.com with your full name and order number and we'll sort it out.

Wrong size? Exchanges are available within 20 days, on unworn items with their tags and original packaging, and not on items bought on sale or clearance. Return postage is at your cost. Full conditions are on our Returns & Exchanges page.